Privacy Policy

This Privacy Policy explains how JKB Holistic Healing collects and uses personal information when you use jkb-healing.co.uk or book our complementary wellness services.

1. Who is responsible

JKB Holistic Healing is the data controller for personal data described here. Contact: hello@jkb-healing.co.uk · Contact page.

2. What we collect

• Identity & contact data — name, email, phone, postal address (for remote samples or correspondence)
• Booking data — service requested, preferred dates, messages you send us
• Wellbeing information you choose to share — only as needed to deliver a complementary assessment or session
• Technical data — IP address, browser type, pages viewed (via essential or consented cookies/analytics)

3. Why we use your data

• To respond to enquiries and manage bookings
• To deliver remote or in-person services and reports
• To keep the website secure and working
• To improve the site where you consent to analytics cookies
• To meet legal or accounting obligations where applicable

Our lawful bases typically include contract (delivering a booked service), legitimate interests (running and securing the site), and consent (optional cookies / marketing if offered).

4. Sharing

We do not sell your personal data. We may use trusted processors (for example email, hosting, payment or booking tools) under agreements that protect your information. We may disclose data if required by law.

5. Retention

We keep personal data only as long as needed for the purpose collected (for example booking records and reports), then delete or anonymise it unless a longer period is required by law.

6. Your rights

Under UK GDPR you may have rights to access, correct, delete, restrict or object to processing, and data portability. To exercise rights, contact hello@jkb-healing.co.uk. You may also complain to the ICO (ico.org.uk).

7. Cookies

See our Cookie Policy for details and how to manage consent.

8. Security

We take reasonable technical and organisational measures to protect personal data. No online transmission is completely secure; please use strong unique passwords for any client portals.

9. Children

Our services are aimed at adults. If you believe we have collected data about a child without appropriate authority, contact us so we can delete it.

10. Updates

We may update this policy; the “Last updated” date will change when we do.